 | How can I report bugs? |  |
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Please use the ticket system to submit bugs by submitting a new ticket.
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| Which ports do I need to open? | |
| If necessary, the following ports must be opened (TCP):Gameserver: 3724 |
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| What is a weekly maintenance and when does it take place? | |
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The regular weekly maintenance takes place every Tuesday starting at 8am CET. Depending on the changes, the regular maintenance takes between 2 and 5 hours. The servers will be restarted and new patches and update |
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| Do I have to download all the patches? |  |
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In order to keep the game up to date, the latest patches are required. Once something has changed in the game, the patch client will automatically download the latest patches before the game starts. All you have to do is wait until the download has fi |
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| Can I play Florensia in window mode? | |
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Yes. To do so, you just have to check the box in the lower left corner of the patch client which is named "Windowmode". You can also change this setting in the game by pressing the "Esc" button and choosing "Options". There |
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| My background is black / white / flickering. | |
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The minimum graphic card requirements for Florensia are the following: Graphic card that supports at least DirectX 9 Using an older card will in most cases result in one of the mentioned errors, as for playing Florensia, |
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| How to report a problem with HackShield. | |
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To report a problem with HackShield, please write a ticket to the Technology department and enter the information listed below.Game: Florensia |
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