How can I log into the support system, when will my ticket be answered?

08 Sep 2010

Support Center » Knowledgebase » How can I log into the support system, when will my ticket be answered?

	How can I log into the support system, when will my ticket be answered?

Solution To submit a ticket, you have to log in to our support system. Normally, you will automatically be logged in to the support system when you are logged in to the website.If there is a problem with your website login, you can log in to the support system using your e-mail address and the password for Florensia.

We will provide an answer to your ticket as soon as possible. Please understand that due to the amount of support requests, it is sometimes not possible to answer immediately. Also, if your specific problem or request has not happened before, it may take some time until a solution is found.

Please note that reports sent to addresses like community/at/florensia.eu or contest/at/florensia.eu might not be handled. Please use the ticket system to submit reports or technical problems.

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24 Jul 2008 05:19 AM